Outsourcing Allows British Banks to "Check Out" of Check Processing Faced with the dilemma of a critical process whose usage is falling but will never go away -- do you spend the money to invest in new technology, or do you outsource a core process? This is one arrangement that was successful.

Case Study: Wipro Helps Otis to Become the 'Internet Elevator Company' This case study details how Otis partnered with a leading offshore outsourcing company to create its e*Service solution. E*Service enabled Otis to utilize the Internet as a cost-effective delivery mechanism, while generating additional revenue.

The Case for Outsourcing: A perspective for Law Firms

Architecting Assets: Oil Retailing

Outsource Contracting in a Global Context Legal implication of global agreements - building on OWS presentation by D. Barrett

What Telecoms in Europe and North America Think is Most Important When Considering Managed Services