Governance Chapter Chair
Washington DC Chapter Chair
Fasken Martineau
by Michael F. Corbett
Business Process Outsourcing South Africa
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Knowledge Center » Knowledge Center Lead Articles
Going Global - And Beyond: Building a Shared Service Strategy into Competitve Advantage
By: Procter & Gamble
Formed from a vision of consolidation and cost cutting, P&G's Global Shared Service organization has in its short life span become so much more. One of the largest Shared Services in the world, GBS has undergone several major "evolutions" in just its first seven years, including a year with 4 major outsourcing partnerships. Plans for more change are in the works. The reason? P&G's vision is that for a Shared Service to remain a strategic advantage, it must continue to refine, refocus and rethink its playing field. For the full presentation, please click the Download button.
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