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Applying Thought

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by Michael F. Corbett

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Global solutions. Value delivered.

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Knowledge Center » Knowledge Center Lead Articles

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Career Mapping for Outsourcing Professionals - Phase I
By: International Association of Outsourcing Professionals (IAOP)

As organizations increasingly make outsourcing an integral part of their operations, a new breed of professionals skilled in the design, implementation, and management of these complex business relationships has emerged. And, although the number of individuals doing this kind of work globally now easily numbers in the tens of thousands, little industry-wide information has been collected and disseminated as to the skills, job profiles, career paths, organizational models, and compensation structures for these individuals. To fill this void, the International Association of Outsourcing Professionals (IAOP), the global standard-setting organization and advocate for the outsourcing profession, has launched a program, under the direction of its Advocacy & Outreach Committee and with the support of two of the field’s leading advisory organizations (neoIT of San Ramon, CA and DNL Global of Dallas, TX) to develop a comprehensive outsourcing professional career map. This program, when all of its phases are complete, will:

• Enable individuals and organizations to assess the key skills required for success as an outsourcing professional

• Provide a career map for outsourcing professionals that defines entry points, standard career progressions, and requisite levels of responsibility

• Enable organizations to define and optimize how these professionals are organized and deployed across the operations

• Enable individuals and organizations to evaluate and set compensation plans based on industry-wide benchmark data.  Phase I results are available to IAOP Members using the download button above.

Click here to playback the Career Mapping for Outsourcing Professionals: Phase I webinar.

Published: June 4, 2007



** Phase II results are available to members of IAOP through the Knowledge Center.



International Association of
Outsourcing Professionals
Phone: +1.845.452.0600
Fax: +1.845.452.6988
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