Career Mapping Phase II White Paper   This report describes the skills, knowledge and experiences, and capabilities required for success in a career in outsourcing. It is the second deliverable of an ongoing program mapping the outsourcing professional career. Building on results from earlier work, these Phase II results delve deeper into career mapping, examining how organizations deploy outsourcing professionals, how many they have, as well as some of the models out in the marketplace.

Impact of Economy on Outsourcing   Despite Washington’s denial of the “R” word, clearly the economy is in a negative growth situation. What does this mean for outsourcing?

The Maturity Curve of Testing Services In the product development life cycle, the quality of a product is measured and ensured through testing. Testing is a very critical phase in the product development life cycle, ensuring the future of its release in the market. This paper examines the way testing practice organically matures in an organization. An understanding of the natural growth helps an organization baseline understand its current status. It can then plan and strive to skip over certain steps to reach the desired maturity level.

Going Global - And Beyond: Building a Shared Service Strategy into Competitve Advantage P&G's creation of global shared services center and using outsourcing to leverage it.

Outsourcing Professional Body of Knowledge (OPBOK)   A cohesive and comprehensive outline of the commonly accepted practices and skills required to ensure outsourcing success.

Career Mapping for Outsourcing Professionals - Phase I What does an outsourcing professional's career path look like? What are the skills, knowledge, and capabilities required for success? A special study group at IAOP is working to answer these and many other questions about our profession. Read their Phase I report now.

Outsourcing and Change Impact  - a view from Applied Materials Managing organization change post outsourcing is critical to the success of outsourcing and the results companies can expect from outsourcing. This article presents views of one company's experiences.

Certified Outsourcing Professional (COP) Master Class The Certified Outsourcing Professional (COP) Master Class is an in-depth learning experience taught by outsourcing professionals for outsourcing professionals.

Certified Outsourcing Professional (COP) Professional certification is transforming the outsourcing industry by setting the standard for excellence and achievement.