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IAOP’s Research Committee sets and manages the association’s ongoing program to enhance our members’ practical understanding of the management science of outsourcing. Addressing a wide range of topics, IAOP’s Research Committee seeks to leverage the unique insights of outsourcing professionals alongside world-class research programs and organizations.
2008 Research Agenda
Beginning in September 2008, IAOP will be releasing the results of the committee’s 2008 research agenda. These studies, which make up IAOP’s Fall 2008 Thought Leadership Series, also will be shared at The 2009 Outsourcing World Summit® next February.
Ø Strategic Outsourcing Decision Making
As the world’s economy shifts, so do companies’ decisions on outsourcing. A research study, conducted in association with the University of South Wales, looks at why and how companies around the globe are making these decisions.
Ø Deep Dive into the Benefits and Risks from Outsourcing
Building upon the wealth of data collected by IAOP’s Academic Alliance Partner, Duke CIBER Fuqua School of Business, this study uncovers trends by geography, industry, function, and company size on the drivers and risks of outsourcing around the corner and across the world.
Ø Developing Reliable Measures of Alliance Success
How do companies measure outsourcing success? What techniques provide for the most effective understanding of the results achieved; setting the stage for better outcomes in the future? Developed in association with the University of Phoenix.
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Chair
Graham Pascoe PricewaterhouseCoopers Partner 1 Embankment Place London WC2N 6RH, United Kingdom graham.pascoe@uk.pwc.com
IAOP Executive Sponsor
Jagdish Dalal Managing Director, Thought Leadership, IAOP +1.845.452.0600 ext.103 jag.dalal@outsourcingprofessional.org
Committee Charter
- To conduct and encourage research in the field of outsourcing – processes, trends and practices
- Establish benchmark in various outsourcing discipline and observe and report on progress
- To build the credibility of outsourcing as a profession and industry
Committee & Sub-Committee Members
Chris Disher, Chris Disher & Associates; Kurt Kohorst, Safeco Insurance; Eugene Kublanov, neoIT; Lance Kwasniewski, Belcan Corporation; Zia Qureshi, Business Catalyst International; Theresa Wash, PRG-Schultz
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| Using Tools to Enhance Outsourcing Outcomes
Tools to help organizations better design, implement, and manage outsourcing relationships are gaining in popularity. This study examines where we are, and more importantly, where we need to be as a profession in using technology to enhance outsourcing success. This survey will be unveiled at the The 2008 IAOP Governance Forum in Chicago on September 9, and results will be published at The 2009 Outsourcing World Summit in February.
Related Initiatives
The following initiatives are sponsored by their respective committees with support from IAOP’s Research Committee:
Ø Regional Outsourcing Profiles. A Boston Chapter sponsored initiative seeks to understand the pervasiveness of outsourcing (both business sent out and brought in) within the New England Region. Once this survey is successfully implemented it will be customized for use in other geographies.
| Current Initiatives
Strategic Outsourcing Decision Making
Outsourcing Benefits and Risks
Measuring Alliance Success
Using Tools to Enhance Outsourcing Outcomes
Regional Outsourcing Profiles
Asia-Pacific State of the Industry
Recently Completed Research
Closing the Value Gap Between Customers and Providers
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| Ø Asia-Pacific State of the Industry Report. This initiative, sponsored by IAOP’s Asia-Pacific Advisory Board, will create a regional baseline report with basic statistics and industry information about players, size, and growth. It will become a vital reference guide for IAOP members and chapters throughout the region.
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