| The core of the COP Program is the COP designation. This designation is awarded to individuals working as outsourcing customers, providers, and advisors who have demonstrated the skills and capabilities required to design, implement, and manage outsourcing programs with a high probability of achieving the organization’s intended outcomes.
IAOP is pleased to present three workshops taking place at The 2010 Outsourcing World Summit in support of the COP Program and the industry’s ongoing effort to improve outsourcing outcomes by raising the bar for the professionals in the field.
Introduction to IAOP’s Certification Program
#1. CERTIFIED OUTSOURCING PROFESSIONAL(COP) PREPARATION CLASS
 Sunday, February 14, 4:30 pm – 6:30 pm
The COP designation distinguishes individuals as leaders in the field of outsourcing. It helps foster an environment where all parties have a common and shared professional expertise and commitment.
This class takes you through the requirements for earning the industries only professional designation. It covers the Code of Ethics and Business Practices for Outsourcing Professionals and the Outsourcing Professional Standards. Topics include:
• A step-by-step guide to successfully completing the application process
• An in-depth review of the evaluation criteria and procedures • An introduction to the Certified Outsourcing Professional (COP) Master Class • A self-evaluation checklist for building your personal roadmap to certification
Fee: $250 IAOP Members/$350 Non-Members (click appropriate link to register)
Special invitation for COPs to network and learn!
#2. COP Advanced Intensive FOR COPs
Wednesday, February 17, 1:30 pm – 5:30 pm
This complimentary in-depth annual update is exclusively for individuals attending the 2010 Outsourcing World Summit® who have already earned their COP designation. Join this elite group and discuss the field’s most challenging and critical issues, build your top-notch professional network, earn the points you need to maintain your certification in full, and, best of all, hear how this coveted certification is already leading to greater opportunities and outcomes for outsourcing professionals and firms.
Recertification Points Earned: 5
Fee: Complimentary (COPs only – watch for your special invitation!)
New! Organizational Best Practices for Service Providers and Clients – improving and assessing an organization’s sourcing capabilities.
#3. escm ORGANIZATION BEST PRACTICES WORKSHOP
Wednesday, February 17, 1:30 pm – 5:30 pm
One requirement of the Outsourcing Professional Body of Knowledge (OPBOK) is the “Ability to assess and enhance over time an organization’s outsourcing process maturity.” This workshop will provide an overview of 2 eSourcing Capability Models and the associated appraisal methods, which can be used to meet this requirement. ITSqc, LLC, the spin-off from Carnegie Mellon University created to promote best practice models for the global IT-enabled services industry, aims to extend the impact of the eSourcing Capability Models (eSCM-SP for service providers and eSCM-CL for client organizations). ITSqc, LLC, provides support for these Models, by training professionals about the Models, the eSCM-based methods for determining organizational capabilities, and related professional education programs with strategic partners including IAOP.
Workshop topics include:
• The eSoucing Capability Model for Client Organizations (eSCM-CL)
• The eSourcing Capability Model for Service Providers (eSCM-SP)
• The eSourcing Capability Determination Methods
• Organizational certification using the eSourcing Capability Models
• Process improvement using the eSourcing Capability Models
• Examples of improvements made using the eSourcing Capability Models
COP Designation Points Earned: 8
COP Recertification Points Earned: 3
Fee: $400 IAOP Members and Non-Members
For more information on the COP program and the eSCM Workshop please contact Pam O’Dell, director, professional development, IAOP, at pam.odell@outsourcingprofessional.org or +1.845.452.0600 ext. 121.
| 
