Outsourcing Governance Workshop:

A One-Day Intensive Presented by the International Association of Outsourcing of Outsourcing Professionals (IAOP)

Register Today to Take Advantage of Early Bird and Special Invitation Pricing!

The International Association of Outsourcing Professionals (IAOP) is pleased to present a one-day intensive Outsourcing Governance Workshop. Content will be based on the Outsourcing Professional Body of Knowledge (OPBOK) and the Outsourcing Professional Standards developed by IAOP and the Outsourcing Standards Board.

Whether your goal is to earn 15 points toward the Certified Outsourcing Professional (COP) designation or simply to gain comprehensive cutting-edge knowledge on all aspects of creating and sustaining successful relationships with your outsourcing partners — this workshop is for you!

Studies have found that more than half of all organizations spend two percent or less of an outsourcing contract’s cost on governance. However, more than 60 percent report losing 10 percent or more of the contract’s value because of poor governance between the customer and the provider. Given this, professionals involved in outsourcing clearly have an important role to play in helping their organizations plan, invest in, and execute a cohesive set of business practices for designing and implementing a strong governance program.

UPCOMING WORKSHOPS

October 15, 2008

Barcelona, Spain
09:00-17:00

Location:
The 2008 European Outsourcing Summit
IESE Business School, University of Navarra

 
REGISTER:

Register by September 30 and receive a $100 gift card

IAOP Member Registration
Non-Member Registration

Save even more if you register for the Workshop and The 2008 European Outsourcing Summit at the same time!!
IAOP Member Registration
Non-Member Registration

February 14, 2009

Carlsbad, CA
9:00 am-5:00 pm

Location:
The 2009 Outsourcing World Summit
La Costa Resort & Spa

Register by September 30 and save $200!
REGISTER:

IAOP Member Registration
Non-Member Registration

All workshops are taught in English.

Attendance is limited to 25 students per class, so please register promptly.

Topics to be covered include:

· Understanding the stages of growth in governance and assessing where your organization is positioned and how it can move further along the growth curve

· Designing and overseeing an organization’s outsourcing governance model, including:

o Relationship management

o Risk management

o Operational delivery management and compliance tracking

o Management and staff commitment

· Defining and evaluating organizational alternatives and other dimensions for managing governance, including:

o Outsourcing program management office

o Creating a link between an outsourcer and its using organizations — at all levels

o Role of sourcing and other support organizations

o Tools and reporting mechanisms for creating consistency

· Defining and implementing an interdependent planning methodology that include such elements as:

o A regularly updated outsourcing business plan that puts in place a formal process for periodically reviewing and updating all aspects of the relationship between the companies, including strategies, operations, financial considerations, and business relationship management

o A joint risk assessment planning system that is a forward-looking tool and an early warning system of potential opportunities and problems

· Developing an understanding to be able to measure, assess, and achieve continual improvement in organizational outcomes through outsourcing relative to original goals and changing business needs

· Establishing an audit process and methodology that assure compliance not only to governance, but also to

various statutory requirements (such as SOX compliance in US or Safe Harbor Act for EU countries)

Questions? Email Courtney Giardina, COP Program Coordinator, or call 845.452.0600 ext. 1236.