|
CONFERENCE AT-A-GLANCE
Sunday, February 15, 2009 8:30 – 3:30 pm Board, Committee and Chapter Chair Meetings 3:30 – 5:30 pm Certified Outsourcing Professional (COP) Preparation Class 3:30 – 6:30 pm COP Advanced Intensive (COPs only) 5:30 – 6:30 pm Early Registration & Champagne Welcome
Monday, February 16, 2009 8:00 – 10:00 am Committee Meetings 9:00 am Conference Registration Begins 9:30 – 11:30 am Customer-Only Networking Event Hosted by Safeco Insurance 11:30 – 12:30 pm IAOP Showcase and Luncheon - featuring IAOP’s Global Chapter Network 1:00 – 5:00 pm IAOP Members Lounge Open 1:00 – 3:00 pm Main Session Keynote Presentations 1:00 – 1:30 pm Welcome and Opening Comments Michael F. Corbett, Chairman, IAOP 1:30 – 2:30 pm Globalization and the New “Flat” World Ambassador R. Nicholas Burns, former Undersecretary of State for Political Affairs 2:30 – 3:00 pm Introduction to the Management Science of Outsourcing Jagdish R. Dalal, Managing Director Thought Leadership, IAOP 3:00 – 3:20 pm Refreshment Break 3:30 – 4:20 pm Educational Track Sessions - Round 1 | The Management Profession of Outsourcing | The Management Science of Outsourcing | Corporate Social Responsibility in Outsourcing | Strategies for Tomorrow’s Success | Customer Experiences | Provider Experiences |
4:30 – 5:20 pm Educational Track Sessions - Round 2
| The Management Profession of Outsourcing | The Management Science of Outsourcing | Corporate Social Responsibility in Outsourcing | Strategies for Tomorrow’s Success | Customer Experiences | Provider Experiences |
5:30 – 7:00 pm Welcome Reception in the Global Services Mall
Tuesday, February 17, 2009 7:30 – 8:45 am Continental Breakfast in the Global Services Mall 9:00 – 5:00 pm IAOP Members Lounge 9:00 – 10:45 am Main Session Keynote Presentations 9:00 – 10:00 am A Blueprint for Attracting Talent Jill Smart, Chief Human Resources Officer, Accenture 10:00 – 10:45 am A Customer Executive Panel Discussion: Challenges of Globalization Atul Vashistha, CEO, neoGroup - Moderator 10:45 – 11:10 am Refreshment Break 11:20 – 12:10 pm Educational Track Sessions – Round 3 | The Management Profession of Outsourcing | The Management Science of Outsourcing | Corporate Social Responsibility in Outsourcing | Strategies for Tomorrow’s Success | Customer Experiences | Provider Experiences |
12:15 – 1:45 pm Outsourcing Hall of Fame and IAOP Member of the Year Awards Luncheon
1:50 – 2:40 pm Educational Track Sessions – Round 4 | The Management Profession of Outsourcing | The Management Science of Outsourcing | Corporate Social Responsibility in Outsourcing | Strategies for Tomorrow’s Success | Customer Experiences | Provider Experiences |
2:50 – 3:40 pm Educational Track Sessions – Round 5
| The Management Profession of Outsourcing | The Management Science of Outsourcing | Corporate Social Responsibility in Outsourcing | Strategies for Tomorrow’s Success | Customer Experiences | Provider Experiences |
3:50 – 4:40 pm Educational Track Sessions – Round 6
| The Management Profession of Outsourcing | The Management Science of Outsourcing | Corporate Social Responsibility in Outsourcing | Strategies for Tomorrow’s Success | Customer Experiences | Provider Experiences |
5:00 – 6:30 pm Cocktail Reception in the Global Services Mall
Wednesday, February 18, 2009 8:00 – 9:00 am Continental Breakfast 9:00 – 5:00 pm IAOP Members Lounge Open 9:00 – 12:00 pm Main Session Keynote Presentation 9:00 – 9:50 am The Nike Story Nelson Farris, Director of Corporate Education, Nike 9:50 – 10:40 am Main Session Keynote Presentation To Be Announced 10:40 – 11:00 am Refreshment Break 11:00 – 11:50 am What’s Next? The Year to Come Jadish Dalal, COP, Managing Director Thought Leadership, IAOP 11:50 – 12:00 pm Closing Comments Michael F. Corbett, Chairman, IAOP 12:00 – 1:30 pm It’s a Wrap Networking Luncheon 12:30 pm Golf Outing 1:30 – 3:30 pm Certified Outsourcing Professional (COP) Preparation Class 1:30 – 5:00 pm COP Accelerated Application and COP Exam Prep
| 
