





 Cincinnati Chapter Co-Chair


 San Francisco Chapter Co-Chair


 Pacific Northwest Chapter Co-Chair








 Australia & Dubai Chapters

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|  | | Supported by: | Hosted by: | Host Partner: | |  |  |  | • Venue • Schedule of Events • Sponsorship Opportunities • Sponsors & Exhibitors • • Request Information • Register • | | Asia’s Outsourcing Future to Be Addressed at The 2009 Asia-Pacific Outsourcing Summit in Malaysia | | Outsourcing 2009: Asia’s Role in the NEW Global Economy Download The program. |  | |  The 2009 Asia-Pacific Outsourcing Summit, being held 12-13 May, 2009 in Kuala Lumpur, Malaysia in association with Outsourcing Malaysia and PIKOM, the association representing the information and communications technology (ICT) industry in Malaysia, brings the world’s top outsourcing practitioners and business leaders together for a once-a-year, one-of-a-kind gathering to explore and set the future of outsourcing in Asia. The Summit will explore and showcase the critical role Asia now plays in the global outsourcing marketplace. And while today’s economic slowdown certainly impacts all aspects of business — including outsourcing and offshoring — there is no doubt that Asia will be pivotal moving forward. The theme is Outsourcing 2009: Asia’s Role in the NEW Global Economy with major emphases on: · Outsourcing’s emergence as a global business practice and profession. · How exceptional results demand exceptional execution. · The critical connection between cultural ties and global sourcing decisions. · How the most successful firms simultaneously think globally, but act locally. The Summit is designed to create a forum where outsourcing is discussed from both global and regional points of view. There are some significant differences in creating and implementing outsourcing strategies in the Asian marketplace. We want to explore and highlight these and learn from those who have experience in the arena to create customer-provider interaction through joint presentations as well as through panel participation. The emphasis will be on case studies and lessons learned. Renowned for its keynote speakers, you’ll hear the views of: |  Reserve your seat today! IAOP Members USD$1,200 + a $150 travel voucher* Non-Members: USD$1,500 + a $300 travel voucher* * Outsourcing Malaysia is offering a voucher to offset travel expenses, redeemable after the event. Special Buyer Program! First 100 registered buyer delegates pay only USD$300 each! OM and PIKOM Members: click here Trade Councils, Students: click here or call +603 7955 2922. Special Group discounts! · 5 + 1 Group i.e. for every 5 paying delegates registered, the 6th registration is free! · 10 + 3 Group i.e. for every 10 paying delegates registered, the 11th – 13th registration is free! Group registrations available to all organizations regardless whether they are from a country, chapter, company or organization With outsourcing in Asia central to the success of any global enterprise in the 21st century and the region’s economy increasingly dominating the world scene, participation in The 2009 Asia- Pacific Outsourcing Summit is critical to every outsourcing professional’s and global executive’s success. Click here to learn more about IAOP in the Asia-Pacific region. The 2009 Asia-Pacific Outsourcing Summit is just part of IAOP’s ever-expanding program to support outsourcing professionals from and working in this part of the world. | |  | The Power of Outsourcing: Leadership Lessons from One of the World’s Top IT Executives Marty Chuck, COP, Founder, The CXOs LLC | |  | Long Distance Innovation: Overcoming the Hurdles to Value Creation in Global Relationships Danny Ertel, COP, Partner, Vantage Partners, LLC | |  | The Future of Outsourcing and the Culture Surprise Beverley Honig, CEO, Honeylight Enterprises Pty. Ltd. | |  | Surviving the Economic Crisis through Sound Outsourcing Principles Francis Meganathan, Managing Director, Cuscapi Outsourcing Sdn Bhd Mark Yuan, Managing Director, Sonic Teleservices | |  | Outsourcing and the New Global Economy Michael F. Corbett, Chairman, IAOP |  | |  | Featured Destination – Malaysia Nitin Bhat, Senior Vice President, ICT Practice, Asia Pacific, Frost & Sullivan | | A Global Perspective on the Future of Outsourcing in Asia Moderated by Michael F. Corbett, Chairman, IAOP Mark Boyle, Managing Director Outsourcing APAC, Accenture Colin Evans, Managing Director, Multi-ed Australia Pty Ltd Kurt Kohorst, COP, Vice President, Liberty Mutual Insurance Julia Santos, COP, Director, Worldwide Strategic Outsourcing, Johnson & Johnson Consumer Group | | Asia-Pacific Chapter Chairs Panel Moderated by: Bobby Varanasi, COP, MDeC (Malaysia) Zia Qureshi, COP, Chief Executive and Chairman, Business Catalyst International (Australia) Walter Fang, VP, Neusoft Corporation & President, Neusoft America Inc. (Beijing) Khalil Allahwala, Managing Director, ICT, Business Catalyst International (Dubai) Sidney Yuen, COP, Head of Asia-Pacific Consulting Services, Convergys Corporation (Hong Kong) Eric Rongley, CEO, Bleum Inc. (Shanghai) Charles Fan, CEO, OPUS IT Services (Singapore) | | | Special Buyer Program! First 100 registered buyer delegates pay only USD$300 each! Click here to register | | | You are invited you to learn about the opportunities in Asia and meet potential partners in the region. EDUCATIONAL TRACKS Outsourcing in Asia What can be learned from the experiences of Asia-based companies and governments as they adopt and adapt outsourcing to their unique needs? What types of activities do organizations in Asia outsource; how do they structure their business relationships, and with whom and to where? What are the special opportunities and challenges facing organizations in Asia and what can others from around the world learn from their experiences? Talent on Demand – Outsourcing Talent Acquisition and Management, the Asia Perspective Lance J. Richards, GPHR, SPHR, Senior Director and Global Practice Leader, Human Resources Consulting, KellyOCG VALUE SCALE: Development of Collaborative Partnerships to Create Value with Commoditized Services in Asia-Pacific Bobby Varanasi, COP, Head – Marketing & Branding, Outsourcing Malaysia and CEO, Matryzel Consulting Achieving An Optimal Document Output Environment With Managed Print Services Saranpal Khaira, Regional Program Manager, Office Service, Marketing and Promotion, Asia Pacific and China, Fuji Xerox Global Services Mapping the Boundaries: Cross-Cultural Knowledge Transfer: When East Meets West Dr. Philip Hadcroft, General Manager – Strategy & International Development, Salmat BusinessForce Is Southeast Asia the Sleeping Outsource Giant? Rob Cayzer, Director, Marketing and Business Development, MDeC Malaysia Risks, Opportunities and Trends in the APAC Region Othman Dato’ Mohamed, Country Director - Malaysia, ACS Malaysia Sdn Bhd China’s Potential as an Outsourcing Leader Mark Boyle, Managing Director Outsourcing APAC, Accenture Eye of the Storm: Impact of the Financial Crisis Mritunjay Singh, AVP, Infosys Technologies Limited Socially Responsible Outsourcing: Promoting Equal Access to Opportunity in Low-Income Regions Leila Chirayath Janah, Founder and CEO, Samasource Outsourcing to Asia For many Western companies, Asia is the first destination of choice for outsourcing and offshoring. But the market is changing rapidly. Activities and locations that only a few months ago were the center of many companies’ global strategies are today commodities and brand new opportunities are emerging. At the same time, the value proposition for every country and even many of the regions within a country are in constant flux. Topics will focus on the very latest experiences from today’s front lines as well as the current research and thinking into how outsourcing to Asia is likely to evolve over the next 18 to 24 months. | Why Attend This 2-day educational event is truly in a class by itself and yet to be matched by another, offering delegates a full and a comprehensive learning environment from educational sessions and networking events. Special Events Networking Luncheon and IAOP Chapter Showcase: Enjoy lunch with colleagues who share similar interests. Cocktail Reception in the Exhibition Forum: Exchange ideas and experiences over cocktails. Gala Dinner: Join IAOP as the Outsourcing Hall of Fame Award is presented for the first time in Asia. Whether your responsibilities are as an outsourcing customer, provider or advisor and regardless of industry or functional focus, The Asia-Pacific Outsourcing Summit will deliver an exceptional return on your investment. Post-event tour to Cyberjaya-MSC Malaysia: Take a guided tour of Malaysia’s ICT hub and discover why many others have chosen MSC as a location for shared services and outsourcing. Included is a special speech and Q&A session by Dr Mahathir Mohamad, former Prime Minister of Malaysia and the “father” of the MSC. The tour ends with a lunch in a beautiful resort hotel in Cyberjaya. The tour is complimentary and preference will be given to overseas delegates. Seats are limited, and are on a first-come-first-served basis. Exhibiting and Sponsorship Opportunities Now more than ever, service providers are using their involvement in the Summit to showcase their services, launch new programs and promote theirbrand to our industry-wide audience. By sponsoring the Summit, either as a leadership session sponsor, reception host or exhibitor, service providers and advisors gain a proven, unparalleled opportunity to influence the thinking and decision-making of client executives worldwide. There are a limited number of sponsorship opportunities available, all on a first-come, first-served basis. Please contact Renee Preston, Director, Association Development, IAOP, at renee.preston@outsourcinprofessional.org or +1.845.452.0600 ext. 109. | | Building Innovation and Long-Term Value Creation into Outsourcing Relationships Matthew Considine, Vice President, Strategic Operations, athenahealth, Inc. Singapore Story – A Trusted Hub for Shared IT Services Aik Hock NG, Senior Manager, Industry Development, IDA Singapore A Malaysia Experience: Kompakar Partnership Case Study on Multi-ed Business Success and its Globalization Journey Andy Yau, Chief Executive Officer, Kompakar CRC Sdn Bhd Colin Evans, Managing Director, Multi-ed Australia Pty Ltd India Plus China: Why China Should be Your “Plus One” for IT Services Eric Rongley, CEO, Bleum Incorporated Supply-Demand Governance Framework & Outsourcing Globalization Eus Pontenagel, COP, International Business Development, Quint Wellington Redwood Opportunities for Nearshoring In Johor & Capitalizing on A Flexible Talent Pool Within Iskandar Development Region Ganesh Kumar Bangah, CEO, MSC Cyberport  | | | Request information on sponsoring, exhibiting and attending. | | Click here for information on previous events in the Outsourcing World Summit series. | | | | | | | |
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