| The 2008 European Outsourcing Summit 16-17 October 2008 | Barcelona, Spain
CONFERENCE AT-A-GLANCE
Wednesday, 15 October 2008 17:00 19:00 Early Registration 19:00 21:00 Cocktail Reception for Speakers and Attendees
Thursday, 16 October 2008 08:30 09:30 Registration and Breakfast 09:30 10:15 Welcome and Opening Remarks Michael F. Corbett, Chairman, IAOP with a Special Welcome by the Vice Dean of IESE Business School, University of Navarra 10:15 11:00 Keynote Session The Global and European Landscape for Outsourcing and Shared Services moderated by Robert van der Eijk, Partner, PricewaterhouseCoopers (Belgium) 11:00 11:30 Refreshment Break in the Exhibit Area 11:30 12:30 Concurrent Educational Sessions Round 1
| European Outsourcing: A 360° Viewpoint | European Outsourcing: A 360° Viewpoint | European Outsourcing: Strategy and Implementation | | Outsourcing Strategies for IT & Telecoms Lessons From the Field | The Commercial Paradigm | Building a Successful Relationship Between Customer and Provider: What it Takes |
12:30 14:00 Networking Luncheon
14:10 15:10 Keynote Session Offshoring Service Activities in the US and European Union - Arie Lewin, Duke University, Fuqua School of Business; Joan Enric Ricart IESE Business School, University of Navarro 15:10 15:30 Refreshment Break in the Exhibit Area 15:30 16:30 Concurrent Educational Sessions Round 2
| European Outsourcing: A 360° Viewpoint | European Outsourcing: A 360° Viewpoint | European Outsourcing: Strategy and Implementation | | IBMs Perspective in the European Market | The Insiders View of the European HR Outsourcing Industry | How Can Outsourcing Work for Your Company? |
16:30 17:30 Concurrent Educational Sessions Round 3
| European Outsourcing: A 360° Viewpoint | European Outsourcing: A 360° Viewpoint | European Outsourcing: Strategy and Implementation | European Outsourcing: Strategy and Implementation | | Outsourcing Destinations for European Companies Focus on two important key decision drivers: Multilingualism and Culture affinity | China: The Emerging Dragon - a China Service Provider Roundtable Discussion | A decision support tool driving effective Sourcing Strategy decisions | Strategic Considerations for Outsourcing |
18:00 19:30 Cocktail Reception in the Exhibit Area
19:30 22:30 Gala Dinner at IESE Business School hosted by IAOP Spain Chapter Quint Wellington Redwood
Friday, 17 October 2008 08:00 09:00 Breakfast 09:15 10:15 Keynote Session Globalization from a European Perspective Accenture 10:15 11:15 Keynote Session Conflicting, Confusing, and Costly Global Sourcing Means Global Regulations: A Panel Discussion moderated by Pierre-Andre Dubois, Partner, Kirkland & Ellis International 11:15 11:30 Refreshment Break in the Exhibit Area 11:30 12:30 Keynote Session Real Estate and Facility Services The Enduring Building Blocks of a Flat World: A Panel Discussion moderated by Jagdish R. Dalal, Managing Director Thought Leadership, IAOP 12:30 14:00 Networking Luncheon 14:00 15:00 Concurrent Educational Sessions Round 4
| European Outsourcing: A 360° Viewpoint | European Outsourcing: Strategy and Implementation | | Managing Outsourcing for Sustainable Value-Addressing the Missing Pieces of the Puzzle | Value for Money Delivery in Outsourcing | Governance in European Deals: Managing Complexity | Shared Services vs Outsourcing: It's an "And" not an "Or" | | | | |
15:00 16:00 Outsourcing Professionals Europe's Next Frontier In Outsourcing: A Panel Discussion Moderated by Michael F. Corbett, Chairman, IAOP
16:00 16:30 Closing Comments: Jagdish R. Dalal, Managing Director Thought Leadership, IAOP 17:00 19:00 IAOP Board Dinner Meeting Strategic Advisory Board, European Advisory Board, Asia- Pacific Advisory Board
Saturday, 18 October 2008
9:00 13:00 Optional Networking Event Tour of Barcelona *additional fee applies pre-registration required | 
