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The International Association of Outsourcing Professionals (IAOP) in association with FORTUNE® Custom Projects is pleased to present the 12th edition of its world-renowned conference series – The Outsourcing World Summit® - February 16-18 2009 at La Costa Resort & Spa in Carlsbad, California.

The New Management Science of Outsourcing

Outsourcing is increasingly recognized by businesses, universities, and economists worldwide as a new management science.  As such, it is not only dramatically reducing business costs, but is spurring innovation and wealth creation all around the globe.  As a new management science, outsourcing is also becoming increasingly rich in standards, best practices, and exciting new ideas and new management theories.
 

The International Association of Outsourcing Professionals’ (IAOP) 2009 Outsourcing World Summit® explores the management science of outsourcing in all its forms and dimensions.  

It is a one-of-a-kind opportunity to examine how outsourcing and the full spectrum of flexible resourcing solutions such as:

· shared services

· offshoring

· global talent management

· multi-provider, multi-process outsourcing

· and other approaches all coming together to fundamentally transform businesses and economies
 

The Summit is the one place to go to hear findings from the world’s top outsourcing research programs, including the annual unveiling of the International Corporate Outsourcing and Offshoring Trends Study conducted by Duke University’s Fuqua School of Business CIBER center along with the latest research from IAOP’s world-renowned research program.

Register Today and Receive the Special Invitation Price

a $400 Savings!

IAOP Members $1,350
+ $100 Gift Card
Non-Members $1,650  
+ $100 Gift Card

To take advantage of this offer, you must register by September 30, 2008. Click here to register.

Nearly 700 outsourcing professionals from 31 different countries participated in The 2008 Outsourcing World Summit® and learned how outsourcing can help create change, enable growth and add value in their organizations.  

Click here to for a full list of who attended The 2008 Summit.

A number of sponsorship & exhibiting opportunities are available to outsourcing service providers who wish to showcase their thought-leadership and educate delegates on the latest practices in their field.

Keynote sessions, featuring top practitioners and thinkers from both inside and outside the field of outsourcing, are combined with parallel tracks that drill down into the new management science of outsourcing providing attendees a 360° perspective of this exciting business profession.

Educational tracks being offered at The 2009 Outsourcing World Summit® are:

Customer Experiences

This track showcases actual customer experiences  and explores and demonstrates best practices in implementing all the forms of flexible resourcing seen in business today,  Sessions  in this track will dig deep into specific customer implementations, within various industries and functions, as well as in an ever-expanding number of locations around the globe.

Provider Experiences

This track focuses on experiences, issues, and solutions of special interest to outsourcing professionals involved in providing outsourcing solutions to clients. Sessions in this track  explore the challenges service providers face in building and delivering services in this highly-competitive industry, in growing their businesses, attracting and retaining talent, achieving continuous improvement, and many other key aspects of their operations.

The Management Profession of Outsourcing

As a profession, outsourcing is today the chosen career path for hundreds of thousands of individuals all around the world. This track explores issues of specific interest to these professionals in building and advancing in their careers.  Topics such as career planning and progression, skill development, certification, salary and compensation, changing roles between customer, provider, and advisor, and other topics of direct, practical impact are presented.  Latest findings from IAOP’s ground-breaking Career Mapping Initiative will be shared.

The Management Science of Outsourcing

As a new management science, outsourcing has several sub-disciplines that form the basis for its successful application to business.  This track looks at these disciplines, tools and processes and explores them through presentations, panel discussion, and research findings.  It asks and answers the question “If I could change the world of outsourcing, what would I do?”

Socially Responsible Outsourcing

There is no denying the fact that as powerful a management tool as outsourcing is, its brand image is decidedly negative.  In spite of the value outsourcing creates everyday, it is equated in the public’s and even many employees’, managers’, and shareholders’ minds with job loss, poor quality, and lax security.  How can outsourcing professionals overcome this?  By arming themselves and others with the facts, by sharing a vision of enhanced excellence and quality through outsourcing and by making Socially Responsible Outsourcing a priority in everything they do.  Sessions in this track will take these topics head-on.

Strategies for Tomorrow’s Success

This track focuses on the strategies that will make outsourcing and all of the forms of flexible resourcing it includes not simply successful today, but well into the future.  It will showcase some of the most innovative studies and ground-breaking ideas coming into the field from around the world and across the industry.  It will cover the new options most likely to be available to businesses tomorrow and how to get ready for them today.

Who Attends?

Abbott Labs, Manager, Application Sourcing; Allstate, Change Mgmt. & Compliance; Apple, Director, WW Outsourced Vendor Mgmt.; Bell Canada, Director On-shore Implementation; Booz Allen Hamilton, Principal; Citi Markets & Banking, SVP, Global Resource Strategy; DriveCam, COO; ExxonMobil, Sourcing Specialist; First American Corporation, Sr. VP, Global Outsourcing; General Motors, Mgr, Financial Shared Services; GlaxoSmithKline, Director, Supply Chain Services; Johnson & Johnson, Director, Worldwide Strategic Outsourcing; Kraft Foods,  Senior Director Shared Services/BPO; MetLife, Director Strategic Sourcing; Pratt & Whitney, Engineering Global Sourcing Manager; PricewaterhouseCoopers, Global Sourcing Program Manager; Quint Wellington Redwood, Partner; Safeco Insurance - AVP, Business Process Outsourcing; SNC-Lavalin ProFac, General Manager & VP; The McGraw-Hill Companies - VP Outsourcing Planning & Strategy. 

Click here to for a full list of who attended The 2008 Summit.

Who speaks?

Summit speakers are drawn from both within and outside the field of outsourcing. Global business leaders have included John Sculley, former CEO Apple Computers, Gary Wendt, former president, chairman and CEO of GE Capital Services, and Fred Brown, past chair, the American Hospital Association. Robert Reich, former U.S. Secretary of Labor, and vice presidential nominee Jack Kemp have addressed Summit delegates.  Executives from General Motors, Microsoft, Northwest Airlines, United Technologies and many other global firms have shared their business experiences. And, leading advisors from Booz Allen Hamilton, McKinsey & Co., neoIT, PricewaterhouseCoopers, Simmons & Simmons and others have shared the insights and advice they are giving their customers.

Request information on sponsoring, exhibiting and attending.

Click here for information on past Summits.