| IAOP’s Certified Outsourcing ProfessionalTM (COP) “List of Firsts”
Sign up for the COP Prep Class Webinar ▪ Take the COP Master Class ▪ Become a COP
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The International Association of Outsourcing Professionals (IAOP) is pleased to track professionals to earn the COP credential.
These professionals work across the outsourcing field as clients, providers and advisors in many different industries, from all over the globe. To earn the COP designation, each candidate had to complete and have reviewed by a panel of their peers an extensive application documenting the projects they had led and results achieved, their personal knowledge of the strategic, implementation and operational intricacies of outsourcing, and their overall educational background - both on outsourcing and on general business topics.
Keep checking back as this list will be updated regularly! To find out how you can join this prestigious group, sign up for a free COP Preparation Class Webinar or contact COP Program Services.
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Search the “List of Firsts” By Country
Australia Canada Colombia France Germany India Ireland Italy Japan Malaysia Mauritius Saudi Arabia United States:
Advisors | Customers | Vendors
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| Australia |
| Photo Unavailable | Marin Ivezic, COP Owner, Partner Neosourcing |
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Zai Qureshi, COP Chief Executive and Chairman Business Catalyst International
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| Canada |
| Photo Unavailable |
Manoj Lakhtakia, COP
Sr. Business Consultant BMO Financial Group
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| Jean-Francois J. Poisson, COP Principal Director SNC Lavalin-Nexacor Biography
“The COP program is specifically designed to quickly meet outsourcing's manager requirements” ,“A well integrated program to address the needs of outsourcing managers”, “Created and delivered by world outsourcing leaders” |
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| Darlene Ross, COP Director, Technology & Operations
Darlene Ross Consulting
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| Colombia |
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| Mauricio A. Velasquez, COP Outsourcing Services Principal Hewlett-Packard |
| France |
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| Photo Unavailable |
Jean-Paul Gruau, COP
VP - Head of Large Projects Academy Orange Business Services
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| Germany |
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| Photo Unavailable | Svenja Fender, COP Manager-GIO Agilent Technologies |
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| Photo Unavailable | Metin Fidan, COP Senior Manager Ernst & Young AG |
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Vishal Khanna, COP
Engagement Manager
Syntel Deutschland GmbH Biography
"In a growing need for standards the COP program is the one and only such program which gave me a defined standard and model for defining sourcing strategies. Being a COP gives you the much needed insight in which you can bring to the customers on the how, what and when of outsourcing"
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| India |
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| Sunil G. Acharya, COP Manager, Forecast and Planning KTBR Intel Information Technology Biography |
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Shiva Bebarta, COP
Division Vice President - Business Technology Discover Financial Services
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| Tamal Dutta Chowdhury, COP Program Manager Unisys Global Services India |
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Rajesh Dhuddu, COP
Associate Vice President-New Product Development AuxiCogent BPO Solutions Limited
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| Nayarana N.R. Murthy, COP Founder, Chairman of the Board & Chief Mentor
Infosys |
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| Nandan M. Nilekani, COP Co-Founder & Co-Chairman of the Board Infosys |
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| Pankajj Sharma, COP Senior Manager Unisys Global Services |
| Ireland |
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Molly Barrett, COP
BPO Manager-Global Purchasing Xerox Corporation
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| Italy |
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| Rosario Fondacaro, COP Senior Consultant Quint Wellington Redwood Biography |
| Japan |
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Tetsuto Nishiyama, COP
Supervisor, Monozukuri Innovation OMRON Corporation Biography
”Unlike most other certification programs, theCOP program places an emphasis on actual working knowledge of the fundamental concepts of outsourcing as defined in the OPBOK. This emphasis on the experience of the candidate not only helps to guarantee a high level of competence in the outsourcing field, but also guarantees that a Certified Outsourcing Professional will give an organization a much better chance for success in its outsourcing initiative.”
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| Malaysia |
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Bobby Varanasi, COP
Vice President – Bus. Strategy, Corp. Quality & Operations,
ea Consulting Inc and Vice Chairman – Marketing & Branding Outsourcing Malaysia Biography
"Recognition as a global outsourcing professional through the COP program is an honor as this certification emphasizes on experience and capabilities within the industry. IAOP has initiated, perhaps in a manner unique to any industry, a process that enables corporations worldwide work with competent professionals with the sole aim to provide leadership and advice for successfully managing complex global businesses. IAOP's OPBOK and the comprehensive professional standards shall continually stand testimony to the rigor and demands of the global marketplace".
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| Mauritius |
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Nasser Jamalkhan, COP
CIO Babic Group (Mauritius) Biography
“I strongly believe the COP title will help its members to differentiate themselves in the Outsourcing World which is becoming more and more challenging. We can keep updated from the Outsourcing Professional Body of Knowledge and provide the best code of Ethics and Business Practice to serve the industry as a whole. Since Mauritius has embarked on a major project to make the ICT and Knowledge Hub another pillar of its economy, there is no doubt that my Certification will create more confidence about the quality of resources and services available in this part of the world, thereby creating value-added Cyber-links into a Cyber World.”
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| Saudi Arabia |
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Mohammed A. Abdullatif, COP
Consultant, Information Technology
Saudi Arabian Oil Company (Saudi Aramco)
“The Certified Outsourcing Professional (COP) training & certification is an important source for gaining expert knowledge while developing outsourcing strategies and carrying out outsourcing projects. The COP standards aim at organizing the outsourcing profession as a discipline that will help the professionals & the industry to maximize the benefits from outsourcing decisions”
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| United States: Advisors |
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Mohit Aggarwall, COP
Manager Huron Consulting Group |
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Charles Aird, COP
Managing Director PricewaterhouseCoopers
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| Photo Unavailable | Abhay Bajekal, COP Senior Manager- Sourcing Capital One Financial Services |
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Roger R. Byrnes, COP
Senior Consultant River East Consulting Group, LLC
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Dr. Ervin L. "Vinny" Caraballo, COP
Director Original Software Inc.
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Sanjay Chandiram, COP
Outsourcing Advisory Services PricewaterhouseCoopers
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John Chang, COP
National Leader PricewaterhouseCoopers
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| Darren M. Dasburg, COP Partner, Cinteger LLC Biography
“The time has come, and IAOP has addressed the need, to raise the bar on this most critical business practice. The certified outsourcing professionals will build deals that not only deliver but thrive as relationships. This level of confidence in outcomes stands to be the single biggest evolutionary step for all industries in their sourcing.” |
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Jagdish R. Dalal, COP
Managing Director, Thought Leadership, IAOP Biography
“It is an honor to be certified as an outsourcing professional and to be recognized for my 2 decades of knowledge and experience in the outsourcing field. The certification process is another indication that outsourcing, like accounting, is being recognized as a discipline where practitioners need to learn and master standards, practices and professional norms. “
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Dean Davison, COP
Vice President Research NeoIT
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Chris Disher, COP
President, Chris Disher and Associates Biography
“Outsourcing is getting more complex and having greater organization impact as outsourcing programs move beyond the back office and continue to embrace a broad array of near and offshore locations. The outsourcing industry needs a comprehensive body of knowledge and standards for designing, implementing and managing successful outsourcing strategies. Through the COP process, the IAOP is building global network of professionals that can share practices, reduce risks, and increase the certainly of outsourcing success. I am honored to be part of this network.”
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Parul Dubey, COP
Senior Director NeoIT
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H. Curtis Herge Jr., COP
Principal JDalal and Associates Biography
“The International Association of Outsourcing Professionals prepares leaders to become valued and trusted members of the Outsourcing profession. In the course of seeking the COP, candidates must demonstrate they are expert with the information and tools needed to guide their organizationsto success in the profession.”
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| Neil Hirshman, COP Partner Kirkland & Ellis LLP |
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| Sami Kannan, COP Senior Manager Covansys |
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Eugene Kublanov, COP
CEO NeoIT
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Romek Lubaczewski, COP
Partner PricewaterhouseCoopers
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Johny Makhija, COP
TS Offshore Enablement Manager PricewaterhouseCoopers
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Robert E. Matthews, COP
Principal Consultant Quint Wellington Redwood
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| Dennis McGuire, COP Founder and Chairman Emeritus TPI |
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| Photo Unavailable | Ricardo Neves, COP Partner PricewaterhouseCoopers |
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Richard K. Ostrander, COP Consultant, JDalal Associates
Biography
“The IAOP and its Certified Outsourcing Professional program provide a significant service to the international business communityensuring a qualified body of outsourcing practitioners with proven relevant experience based upona credible knowledgebase ofevolving research, standards and best practices from which to better execute an organization’s outsource strategy. I am honored to be recognized as a fellow COP.” |
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Photo Unavailable
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Graham Pascoe, COP
Partner PricewaterhouseCoopers
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Robert Scheier, COP Managing Director PricewaterhouseCoopers
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Dr. Gad J. Selig, PMP, COP
Managing Partner, GPS Group, Inc. Director, Technology Management & Dual Graduate Business/Engineering Degree Programs , University of Bridgeport
Biography
"The value of the COP certificate is to ensure that outsourcing professionals or those that aspire to become more involved in outsourcing have a consistent base of best practices knowledge in the field and can apply it in any situation."
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Michael Serghiou, COP Senior Director NeoIT
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Matthew Shocklee, COP
Managing Director, Sourcing Advisory Services PricewaterhouseCoopers
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Joseph Tocco, COP
2nd Vice President-Corporate Solutions Colliers Turley Martin Tucker
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| Atul Vashista, Executive COP Chairman NeoIT
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Paul Zanker, COP
Regional Leader PricewaterhouseCoopers
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| United States: Customers |
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Dr. Fahad A. Al Yabis, COP
Saudi Aramco Oil Company
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| Photo Unavailable |
Sanjay Chandha, COP Program Manager Outsourcing The Capital Group of Companies
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Sashikanth Chandrasekharan, COP
Technical Resource Supervisor Parker Hannifin
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Dale Christopherson, COP
Director PMO-Global Sourcing, Lawson Software Biography
“Being awarded the Certified Outsourcing Professionals (COP) designation is a honor. It establishes operational standards for this critical business function in todays global economy and corporations. On a daily basis, I use the knowledge that I have learned from the Master Course and the body of knowledge.” |
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Darren Cooper, COP
Partner Manager American Express
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| Photo Unavailable | Himanshu Desai, COP Remote Performance Manager The Hartford |
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| Photo Unavailable | Albert J. Gallo, COP Director, Strategic Solutions Johnson & Johnson Pharmaceutical Research & Development, L.L.C. |
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| Photo Unavailable | Jyotsana Garg, COP Director CNA Insurance |
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| Carrie Gaston, COP ESM-IT ~ Enterprise Supplier Management
Capital One |
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Janis L. Hall, COP
Senior Director Johnson & Johnson Pharmaceutical Research & Development, L.L.C. Biography
"The Master Class was taught by global leaders in the industry that are on the leading edge of strategic thought for guiding success of outsourcing as a critical business function. The tools were well thought out and provide a systematic approach to increasing the probability of reaching the desired outcomes when outsourcing is pursued. The new relationships I developed are an incredible resource for me to network for advice in the future."
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Teresa Harris, COP
IT Manager-Global Sourcing Eastman Kodak Company
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Wayne Heiler, PMP, COP
Director, Worldwide Technology
Pfizer
Biography
“Being a COP is a distinct honor and a mark of credibility in the profession. This certification means that you are an ethical professional who is committed and experienced with a proven track record in the global marketplace. Being a COP also means that you are someone who will be continuously in touch with emerging industry best practices and someone who can successfully apply these emerging best practices to your organization.”
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Cynthia J. Kearney, COP
President, CJ Kearney, Inc.
Biography
"Professional certifications often provide opportunities for individuals to distinguish themselves as industry leaders and assist corporations in attracting qualified, experienced candidates. The newly created COP certification offers a set of principles and standards that, when applied consistently, fosters enhanced confidence and high level expertise to create innovative business partnerships and value added outcomes. The COP leverages the knowledge of sourcing professionals from different industries and cultures... creating a universal language and the professional standards necessary for today's global environment. To remain competitive in any business today requires robust and agile tools and processes. The COP certification is your guidebook for agility and remaining competitive."
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Ron L. Kifer, COP
Group Vice President CIO Applied Materials |
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| Photo Unavailable |
Lynn Kirstein, COP
Sr. Supplier Manager, Marketing Services Capital One
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| Kurt Kohorst, COP AVP Safeco Insurance |
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| Photo Unavailable | Somu Lakshmanan, COP Director-Operations American Express |
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| Zenobia M. Lee, COP
Manager DaimlerChrysler Financial Services |
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| JoAnn Martin PMP, COP Director Strategic Alliances PBI Biography
“I believe that COPs will bring better process and communications to the marketplace and therefore better results for all those that are engaged in outsourcing.” |
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Lissy Martinez, COP
Director, Service Network Partners American Express
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William P. Metz, COP
IT External Business, Development Manager Procter & Gamble Biography
“Becoming a Certified Outsourcing Professional (COP) gives individuals a credible way to establish the level of outsourcing skill they have developed. It also highlights areas that individuals may want to focus further skill development activities on. Through the COP program, IAOP enables individuals to benchmark their skills against others in the industry, and join a community of thought leaders and leading practitioners that actively share ideas and best practices.
IAOP and the Certified Outsourcing Professional Program provide the outsourcing industry with a credible measure of skill and experience that can be used by customers, suppliers, and consultants to measure each other. The experience requirement in particular, helps separate those who have real in the trenches experience from those who have simply read books and taken classes. IAOP is also facilitating standardization of the practice of outsourcing, which will ultimately result in better, faster, and more successful outsourcing projects, and they provide credible data that help dispel common myths about outsourcing both pro and con.”
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| Filippo Passerini, COP Global Services Officer and CIO
Procter & Gamble |
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| Ralph J. Szygenda, COP Group Vice President Chief Information Officer GM |
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Donald Mones, COP
Vice President, Global Planning and Strategy McGraw-Hill Companies
Biography
“Certification is part of the journey towards successful outsourcing management and planning. Whether you’re looking to gain enough experience to achieve this certification, or simply documenting previous achievements, the value of the COP process is to validate that you have, or will approach outsourcing as a business tool. Recognizing outsourcing as an opportunity, and not simply as a company directive that must be achieved. Use the COP to market, advertise, convince or demand the right approach and value that a successful outsourcing project can accomplish.” |
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| Photo Unavailable |
Lance Neal, COP
Manager Lexmark International
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