| CSR Categories [1] and Examples in Outsourcing
Academia refers to a university, college, or academy, and/or associated activities. Also used as the collective term for the community engaged in higher education and research.
Activism is the doctrine or practice of vigorous action including direct-action campaigns (writing letters to newspapers and politicians), demonstrations, boycotts, rallies, marches, strikes, and in some cases, guerilla protest tactics, as a means of achieving political, cultural and social change.
Business ethics is the study and examination of moral and social responsibility in relation to business practices.
Clean technology describes products or services that improve operational performance, productivity or efficiency while reducing costs, inputs, energy consumption, waste or pollution.
Community development is the process by which civic leaders, activists, local citizens and professionals improve various aspects of local communities. It empowers individuals with the skills needed to effect change, including building political power and working for a common agenda based on values of fairness, opportunity, and social justice.
Corporate governance refers to the structure and value that determine corporate direction and performance. The framework depends on the legal, regulatory, institutional and ethical environment of the company's stakeholder community.
Corporate social responsibility (CSR) is the integration of business operations and values, whereby the interests of all stakeholders including investors, customers, employees, the community and the environment are reflected in the company's policies and actions.
Diversity is an ideology that advocates that all parts of society, including businesses, should include, accept and represent the multiplicity of cultures in the general population.
Employment and appointments record information about CSR-related jobs.
Events and entertainment are CSR-related gatherings that afford some type of intellectual stimulation, useful diversion, social pleasure or comic amusement.
Fair trade satisfies criteria regarding the supply chain of the goods involved, usually including fair payment for producers and other social and environmental considerations. It is part of an organized social movement that promotes standards for international labor, environmentalism and social policy in commerce between developed and underdeveloped countries.
Finance studies and addresses the management and control of revenues and the conduct or transaction of money by individuals, businesses and organizations, especially in the fields of banking and investment.
Health and wellness describes the general condition of body and mind and all living organisms, which are tied inextricably to environmental, physical, psychological, cultural and social factors.
Natural and organic products are food and non-food products that have been produced and processed in compliance with laws, regulations and agreements that typically exclude ingredients and/or manufacturing techniques of contaminants and/or harmful chemicals.
Philanthropy/corporate contributions are donations of funds, time, resources and in-kind services by companies to charitable, non-profit and/or community initiatives with the intention of "giving back" for the greater common good.
Ratings and awards announce CSR-related awards and award-winners, and the most recent rankings of businesses according to CSR principles.
Research, reports and publications is the archive of CSR-related research and data.
Socially responsible investing (SRI) refers to the integration of personal values and societal concerns with investment decisions, while considering both the investor's financial needs and an investment's impact on society.
Sustainability is any action or interaction that is focused on meeting the needs of the present without compromising the ability of future generations to meet their needs.
Volunteerism focuses on individuals, businesses and nonprofits that volunteer their time or talents for charitable, educational or other worthwhile activities, especially in, but not limited to, their own community.
Workplace issues refer to a variety of issues employees and employers face while at work, including labor relations, personal and professional conflict issues, health and safety and discrimination and harassment.
IAOP members who wish to become involved in the CSR sub-committee may contact Pam O’Dell at pam.odell@outsourcingprofessional.org.
Professionals serving on any of IAOP’s committees or subcommittees earn ten Continuing Education Hours (CEHs) per year towards Certified Outsourcing Professional® (COP) recertification. 
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