IAOP Committees
Leadership by Design  

There are four Services Committees of IAOP each chaired by a member of the Strategic Advisory Board and further made up of Corporate Members and other IAOP members selected for their specific ability and willingness to contribute to the work of the committee.  The committees are:

Training & Certification Committee takes the lead in identifying the educational needs of members and overseeing the development and delivery of its training programs. Additionally, this committee works with the Outsourcing Standards Board to ensure that IAOP members are properly prepared for initial and ongoing organizational and professional certification.

Research Committee sets the research agenda for the association and oversees its development, delivery, and dissemination. Topics to be considered include best practices, industry trends, and performance and professional benchmark data, such as, pricing, service levels, contracting, operational structures, and salaries. 

Member Services Committee is responsible for ensuring that the informational, networking, and professional support activities of IAOP meet its members’ needs.  This includes IAOP’s annual conference, The Outsourcing World Summit®, geographic, industry, and topical Chapters, publications, and an array of online and direct member support services.

Advocacy & Outreach Committee directs the association’s activities for advancing outsourcing as a recognized profession and as an industry. This includes: maintaining information for use by the press and government bodies; participating as an advocate at public forums; and developing and presenting association awards showcasing organizational and professional excellence.